To Request Service 24 hours a day - 7 days a week visit the HSA website or call 800-367-1448.

Log into our account directly at the website; the address is gpdcpd@gmail.com. contract #645 125 798

This is from an email they sent us on 3/11/2024 (subject “Greg And Carolyn, Need to Make a Home Warranty Service Request?”).

WHEN A COVERED ITEM BREAKS DOWN, HELP IS JUST A FEW STEPS AWAY.

1. Log in to MyAccount
2. Select the covered items that need service and submit your request.
3. Pay your $100 Service Fee and double check that your contact info is up-to-date.
4. You'll receive confirmation via email and/or SMS with your assigned pro's information and a helpful video on what to expect.

There's also a link in the email to opt into SMS messaging.

Search the copy of our Home Warranty Contract for information on what is covered. Page 6 (of 12) is where the coverage detailing begins.

• AC: Special offer until May 15 for an AC tuneup – click this link which was in an email dated 3/12/2024. Also, in an email dated 4/29/2024, they link to an article on DIY cleaning the AC condensate line.

previous week made apt, given 6hr window. arrived 3 min before widow closed. First text came 17 min before window closed.

While here testing/evaluating the problem a new problem occurred, now when flushing upstairs toilet, whatever was in it shows up in downstairs toilet and downstairs toilet will not flush.

I repetedly called plumber over their busness hours on Tuesday, message said to call back or emial. I called back and emailed. So far (Wednesday Morning), no response.

House now has shit odor

Wednesday 8:20am called HSA. Plumber has not yet submitted report to them. I am on hold while HSA trys to contact plumnber.

HSA - was able contact plumber, they hope to have the order reviewed today.

I called HSA at 5pm on Wednesday. They show all 4 issues are covered by the HSA and they show the status as completed.

Dispatch # 332 010 088 Nussbaumer number from HSA - same recording: 724-540 1043